Jetstar economy review on the 787

Airline Ratings

By Airline Ratings Sun Aug 13, 2017

7 / 10

Cabin

Economy class

Route Flown

Melbourne

Denpasar

Extra Information

The Jetstar 787 product, when compared to other low cost carriers operating Australia-Asia services is a cut above the rest. The dimmable window , on demand- touch screen entertainment and adjustable headrests featuring additional padding are extras low cost carriers often overlook opting instead for maximum capacity and minimum fuss designs. If you're looking for an airline that offers you low fares and reasonable comfort. Look no further.

Seating

3 / 5

For a low cost carrier, Jetstar's 787 aircraft has some great features. Modern, sleek, black leather seats also features adjustable headrest with additional padding for extra comfort. Legroom is standard at 30 inch but decreases as the seat reclines so you will need to tweak the seat position to suit your needs.  Windows feature the revolutionary "window dimming' function instead of window shades which is exclusive to the Boeing 787. For take off and landing the Cabin Crew will set all windows to bright in line with policy. If you're on the tall side, I recommend paying the $25.00 for an exit row seat at the time of booking.

Customer Service

3 / 5

The in-flight service commenced promptly and the Cabin Crew were attentive and available throughout the flight.

Catering

3 / 5

Jetstar is a cashless airline. All inflight purchases are via credit card only. For the best discount and to ensure you get your preferred meal choice it's recommended you pre-order your meal online. Meals purchased online are at a discounted price and come with water, a bread roll and dessert. Customers that have pre-ordered a meal are also served first. In addition to this, customers who pre-order their meals are entitled to discounted alcoholic beverages during the flight.  On this flight I opted for the BBQ Pork meal (pictured). The meal was tasty and flavoursome. For those customers who have not opted to prepay their meal, an extensive menu is located in the seat pocket. The "on demand menu" includes a variety of hot and cold snacks and both alcoholic and non alcoholic beverages. Jetstar has teamed up with "Sumo Salad", an Australian owned company recognised globally for its healthy and convenient food choices. Customers can enjoy a selection of  healthy choice salads  inspired by Sumo Salad on most Jetstar International services.

Inflight Entertainment

3 / 5

All seats feature USB charging points for your personal electronic devices. An 18 inch TV screen is located in the seat back of all economy seats. Jetstar's in flight entertainment system features a selection of the latest blockbusters, reality TV shows, games, something for the kids and information about your flight. It's sure to keep the family entertained for the duration of the flight

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
Is it still safe to fly with Emirates, Qatar and Etihad?
Airline News

Is it still safe to fly with Emirates, Qatar and Etihad?

Mar 6, 2026

Sharon Petersen
Latest update: Middle East airspace restrictions: which airlines are flying and which are suspended
Airline News

Latest update: Middle East airspace restrictions: which airlines are flying and which are suspended

Mar 3, 2026

Josh Wood
BREAKING NEWS: Etihad Airways, Emirates, and flydubai resume limited operations
Airline News

BREAKING NEWS: Etihad Airways, Emirates, and flydubai resume limited operations

Mar 2, 2026

Josh Wood
UPDATED: Middle East airspace closures ground major airlines and disrupt flights worldwide
Airline News

UPDATED: Middle East airspace closures ground major airlines and disrupt flights worldwide

Mar 1, 2026

Josh Wood

Featured articles

View more
Is it still safe to fly with Emirates, Qatar and Etihad?
Airline News

Is it still safe to fly with Emirates, Qatar and Etihad?

Mar 6, 2026

Sharon Petersen
Latest update: Middle East airspace restrictions: which airlines are flying and which are suspended
Airline News

Latest update: Middle East airspace restrictions: which airlines are flying and which are suspended

Mar 3, 2026

Josh Wood
Cathay Pacific marks 80 years of aviation heritage – with Australia at the heart of its history
Airline News

Cathay Pacific marks 80 years of aviation heritage – with Australia at the heart of its history

Feb 27, 2026

Airline Ratings
Arik Air B737 diverts after engine failure mid-flight
Airline News

Arik Air B737 diverts after engine failure mid-flight

Feb 12, 2026

Josh Wood